Why does the shipping address appear as the billing address on my order?Updated 2 months ago

When you ship a card directly to your recipient, you might see two addresses when reviewing the order confirmation. The shipping address for your recipient and the billing address associated with your payment method may appear transposed. This can be a little confusing, but don’t worry! 

As long as you’ve received an Order Confirmation email, the order was processed without any payment-related problems, and your order will ship to your recipient with no issues.

Also, we don't share any of the billing or pricing information with the recipient, so the only thing they'll receive is the Lovepop product itself. Orders do not include any type of pack slip or invoice.