Lovepop

Return and RMA PolicyAs of May 1st, 2024, we have transitioned to Faire. Please see our <a href="https://lovepop.gorgias.help/en-US/faire-faq-1055790" rel="noopener noreferrer" target="_blank">Faire FAQ</a> for details.&#xA0;For orders placed prior to May 1st, returns and exchanges are not accepted. In the rare event you receive damaged product for orders placed prior to May 1st, please contact our Wholesale Team via email at <a href="mailto:wholesale@lovepopcards.com">wholesale@lovepopcards.com.</a>

Return and RMA Policy. As of May 1st, 2024, we have transitioned to Faire. Please see our Faire FAQ for details. For orders placed prior to May 1st, returns and exchanges are not accepted. In the rare event you receive damaged product for orders plac

How do I process an RMA return or exchange?

Wholesale Retail Partners

Where can I get a Lovepop card today?

What can I do if my favorite design is out of stock?

What is a "special order" item and how is it different?

How can I schedule an item to arrive in the future?

What does a delivered card look like? How will my order arrive?

📬 How Much Does It Cost to Mail a Lovepop Card or Gift?

Sending a Card

What is a Personalized Note?

What products is the personalized note available on?

How do I add a personalized note?

How do I add a photo to my personalized note?

Personalizing a card

How do I place an order?

How do I remove items from my cart?

How can I cancel my order?

Why does my order status appear as “Unfulfilled”?

What do I do if my order is late or missing?

How do I make changes to my recently placed order?

How do I update the payment method on my order?

Why does the shipping address appear as the billing address on my order?

Your Order

What shipping options do you offer?

How do I track my order?

Do you ship to PO Boxes, Military bases and/or Correctional Facilities?

Do you ship internationally?

Where does my order ship from?

Shipping and Tracking

How do I apply a special promotional code?

💸 How Can I Save on Lovepop Cards?

How does the 5 for $50 promotion work?

What is The Vault?

Do you offer any large or bulk order discounts?

Special Promotions

What payment methods do you accept?

Where is my refund?

Billing and Payments

Lovepop Rewards Program

My Lovepop Account and Rewards

What is your Return Policy?

Where do I send my return?

What should I do if my order arrived damaged?

Returns and Replacements

How can I contact Customer Support?

Contact Us

Faire FAQ

How do I sell Lovepop at my store?

Can I sell Lovepop merchandise online?

How do I contact the Wholesale Team if I am an existing authorized reseller?

Story of Lovepop

Where are Lovepop products made and sourced from?

Do you offer donations to charitable organizations?

About Us

FCC Information Regarding Electronic Greeting Cards

FCC Notices

How do I process an RMA return or exchange?Updated a month ago